Responsible Gaming
at jilicom

At jilicom, we believe that gaming should always be fun, safe, and within your control. We are committed to providing Filipino players with the tools, information, and support they need to keep their gaming experience healthy and enjoyable — never harmful.

"Gambling is addictive. Know when to stop."
This is the PAGCOR-recommended responsible gaming reminder. jilicom fully endorses this message.
21+

Minimum Age Requirement

In compliance with PAGCOR regulations, jilicom is strictly for players aged 21 years and above. Age verification is mandatory for all accounts. Underage gambling is illegal in the Philippines and will not be tolerated on our platform.

21+ Age Minimum
24/7 Support Access
100% PAGCOR Compliant

Tools & Features for Safer Play

jilicom gives every player direct access to a full suite of responsible gaming controls. These tools are built into the platform — no need to call anyone or wait for approval.

Deposit Limits

Set daily, weekly, or monthly deposit caps directly from your jilicom account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period to prevent impulsive decisions.

Session Time Limits

Control how long you play in a single session. jilicom will send you a reminder notification when you approach your set time limit, and will automatically log you out when the limit is reached — keeping you in control of your time.

Cooling-Off Period

Need a short break? Activate a cooling-off period of 24 hours, 48 hours, or up to 30 days. During this time, your account will be temporarily suspended from all gaming activity. This is reversible after the period ends.

Self-Exclusion

If you feel your gambling is getting out of hand, jilicom's self-exclusion tool lets you block your account for a minimum of 6 months or permanently. During self-exclusion, you cannot register a new account or access any jilicom services.

Loss Limits

Set a maximum loss threshold per day, week, or month. Once you reach your loss limit, jilicom will automatically prevent further play for that period. This helps you stay within a budget you are comfortable with — in Philippine Peso (₱).

24/7 Support Access

Our responsible gaming support team is available around the clock via live chat. Whether you need help setting limits, activating self-exclusion, or just want to talk to someone, jilicom's team is always ready to assist — no judgment, just support.

How to Use Self-Exclusion

Self-exclusion is one of the most powerful tools available to jilicom players who feel they need a longer break from gambling. Here is how it works on our platform:

Step 1: Go to Account Settings
Log in to your jilicom account and navigate to the Responsible Gaming section under Account Settings.
Step 2: Choose Your Exclusion Period
Select from 6 months, 1 year, 3 years, or permanent self-exclusion. Permanent exclusion cannot be reversed.
Step 3: Confirm Your Request
Confirm your identity and submit the request. Your account will be suspended within 24 hours and you will receive a confirmation email.
Step 4: Receive Confirmation
jilicom will send a confirmation to your registered email. Any pending withdrawals will be processed to your registered payment method.

Important: During self-exclusion, jilicom will make every effort to prevent you from opening a new account. If you attempt to circumvent self-exclusion, please contact our support team immediately.

Is Your Gaming Still in Control?

Honest self-assessment is the first step toward responsible gaming. If you answer "yes" to several of the questions below, it may be time to use jilicom's support tools or seek professional help.

Q1 Do you spend more money on gambling than you originally planned?
Q2 Do you gamble to escape stress, boredom, or personal problems?
Q3 Have you tried to cut back on gambling but found it difficult?
Q4 Do you chase losses — betting more to try to win back money you've lost?
Q5 Has gambling affected your relationships, work, or finances negatively?
Q6 Do you feel restless or irritable when you try to stop gambling?
Q7 Have you borrowed money or sold belongings to fund gambling?
Q8 Do you hide your gambling activity from family or friends?

If you answered yes to 3 or more: We strongly encourage you to activate jilicom's self-exclusion tool or contact our responsible gaming support team. You are not alone — help is available.

jilicom's Responsible Gaming Commitments

jilicom is more than just an online gaming platform — we are a community of Filipino players who enjoy games responsibly. We take our duty of care seriously, and that means being transparent about the risks of gambling and giving every player the resources they need to stay in control.

Gambling is a form of entertainment — not a way to make money or solve financial problems. Every game on jilicom, from slots to roulette to bingo, is powered by certified Random Number Generators (RNGs) that ensure fair and unpredictable outcomes. No strategy or system can guarantee a win, and past results never influence future ones.

We encourage all jilicom players across Manila, Cebu, Davao, Quezon City, and Makati to set a personal entertainment budget before they play — and to stick to it. Think of your deposit as the cost of entertainment, not an investment. Only gamble with money you can afford to lose.

jilicom actively monitors player behavior for signs of problem gambling. Our system flags unusual patterns — such as sudden large deposits, extended session times, or rapid loss-chasing behavior — and our responsible gaming team may reach out proactively to offer support. This is not surveillance; it is care.

Play Smart, Play Safe
  • Only gamble with money set aside for entertainment — never with rent, bills, or savings.
  • Set a time limit before you start and stop when you reach it, win or lose.
  • Never chase losses. Accept that losing is part of the game.
  • Take regular breaks — step away from the screen and do something else.
  • Do not gamble when you are stressed, tired, upset, or under the influence.
  • Keep gambling separate from your work, family time, and daily responsibilities.
"Gambling is addictive. Know when to stop."

Protecting Minors from Underage Gambling

jilicom enforces a strict 21+ age policy in line with PAGCOR regulations. During registration, all players must submit a valid government-issued ID for age verification. Accepted IDs include Philippine passport, SSS/GSIS card, driver's license, PhilSys national ID, and PRC ID.

If you share a device with younger family members, we strongly recommend using parental control software and keeping your jilicom login credentials private. Never allow anyone under 21 to access your account. If you suspect a minor has accessed jilicom, contact our support team immediately at [email protected].

21+
PAGCOR Minimum Age
Requirement — Philippines
Mandatory ID Verification
Zero Tolerance for Minors
Instant Account Suspension

Ready to Play? Keep It Fun.

jilicom is here for your entertainment. Set your limits, play within your means, and enjoy the games you love — slots, bingo, roulette, and more — the responsible way.

21+ only  |  PAGCOR Regulated  |  Gambling is addictive. Know when to stop.